ITM 102 Chapter 10: Chapter 10.doc

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Information resource management is the process of managing information systems including hardware, software, data and databases, telecommunications, people, and the facilities that house these is components as an asset or resource that is critical to the org. Chief information officer- is the strategic level manager for information systems. Mis steering committee sets policy and priorities for the is department. System operators- run hardware, including loading tape and disk drivers. Data entry operators- enter data in computer readable format and are managed by database managers. Web masters handle the organizations web based presence. User interface is the part of the system with which end users interact. The project is a planned series of related activities for achieving a specific business objective. Project management refers to the application of knowledge, skills, tools, and techniques to achieve specific targets within specified budget and time constraints. Scope defines what work is or is not included in a project.

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