GMS 200 Lecture Notes - Lecture 4: Knitting, Queueing Theory, Systems Theory

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Bamidele Adekunle

Document Summary

Scientific management frederick taylor, the gilberths. Administrative principles- henry fayol, mary parker follet. Develop rules of motion, standardized work implements, and proper working conditions for every job. Carefully select workers with the right abilities for the job. Carefully train workers and provide proper incentives. Support workers by carefully planning their and removing obstacles. Motion study, eliminating wasted motions improves performance. Scalar chain, unity of command, unity of direction. An ideal, intentionally rational, and very efficient form of organization. Based on principles of logic, order, and legitimate authority. Rigidity in the face of shifting needs. Human resource approaches (assumption: people are social and self-actualizing) include: Maslow"s theory of humans needs abraham maslow. Mcgregor"s theory x and theory y- douglas mcgregor. Argyris"s theory of adult personality- chris argyris. Initial study examined how economic incentives and physical conditions affected worker ouput. Employee attitudes, interpersonal relations, and group processes. A need is a physiological or psychological deficiency a person feels compelled to satisfy.