Kinesiology 1088A/B Lecture Notes - Lecture 8: Interpersonal Communication

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Channel through which the message is transmitted to the sender. Internal response by the receiver to the message. Non-verbal: important part of interpersonal communication and comprises 50% of talk communication intended or can get distorted and therefore not transmitted. Therefore, it is important to know how to effectively send a message. Interpersonal: sometimes the message may not be received by the person. Non-verbal communication tend to believe more than verbal. Voice characteristics (pitch, tempo, volume, rhythm and articulation) Body language -posture, gestures, body position (space) touching (various forms) facial expressions: active listening. Let me see if i"ve got this right . Important that you listen and not just hear. Plan or prepare to listen and attend: supportive listening behaviours. Actively communicate understanding and acknowledgement: aware listening. Be flexible to listening according to the situation (use different strategies) Be alert for barriers (i,e noise) or breakdowns (i,e misinterpretation) When could breakdowns occur: in the senders message: -ambiguous.

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