MHR 523 Chapter Notes - Chapter 10-16: Performance Appraisal, Total Rewards, Employee Benefits

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Achieving strategic objectives requires employee productivity above all else. Create a high-performance culture by using a minimum number of employees. Better performance management represents a largely untapped opportunity to improve company profitability. Performance management: process encompassing all activities related to improving employee performance, productivity, and effectiveness. Goal setting, pay for performance, training, and development, career management, and disciplinary action. Must provide an integrated network of procedures across the organization that will direct all work behaviour. Purpose of appraising and coaching employees is to instill the desire for continuous improvement. Concrete basis for analysis of an employee"s work performance. The performance management process: defining performance expectations and goals to make sure that job duties and job standards are clear to all. Critical step in understanding how work makes a contribution to business results. To clarify expectations, measurable standards related to strategic objectives should be developed. Should be linked to current strategic objectives and implementation plans.

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