GMS 200 Chapter Notes -Mary Parker Follett, Henri Fayol, Morale

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Shavin Malhotra

Document Summary

Mary parker follet advocated co-operation and better horizontal relationships in organizations, taught respect for the experience and knowledge of workers, warned against the dangers of too much hierarchy and called for visionary leadership. History of management theory has been grouped into five eras or phases of development: Classical managemnet approaches: share a common assumption: people at work act in a rational manner that is primarily driven by economic concerns. Workers are expected to rationally consider opportunities made available to them and do whatever is necessary to achieve the greatest personal monetary gain: scientific management. The principle object of management should be to secure maximum prosperity for the employer, coupled with the maximum prosperity for the employee . Used motion study to analyze motions required & developed the most efficient ways to perform them. He linked job requirements with training and support from supervisors through direction, assistance, monetary incentives.