ADMS 2400 Chapter Notes -Nonverbal Communication, Fax, Financial Statement

• School: York University
• Department: Administrative Studies
• Course: ADMS 2400
• Professor: Indira Somwaru

Document Summary

The exchange of information between a sender and a receiver, and the inference (perception) of meaning between individuals involved: sender: encodes message receiver: sends feedback through a medium receiver: decodes message and decides if feedback is needed. Noise: interference with the transmission and understanding of a message. It interferes with the accurate transmission and reception of a message. Three key barriers to effective communication: personal barriers: any individual attribute that hinders communication, physical barriers: distance between employees can interfere with effective communication, semantic barriers: the study of words. Jargon is often used when communication meaning that is specific to a particular profession, group, or company. Employees can reduce information overload and improve communication effectiveness through their choice of communication media. If it provides substantial understanding, it is considered rich, if it provides little understanding, it would be low in richness. Face to face is considered the best one.