RSM260H1 Lecture Notes - Westjet, Global Justice, Reward System
22 Nov 2012
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Document Summary
Culture set of values, norms, guiding beliefs, and understandings that is shared by members of an organization and is taught to new members. Represents the unwritten, feeling part of the organization. Good fit amongst culture, strategy, and design can enhance effectiveness. Dimensions of culture: needs of the environment (flexibility vs. stability, strategy focus (internal vs. external) Characterized by strategic focus on the external environment through flexibility and change to meet customer needs. Entrepreneurial values, norms and beliefs that support the capacity of the organization to detect, interpret, and translate signals from the environment into new behavior responses. Reacts quickly to environment changes and actively creates change. 3m all employees attend class on risk taking and pursuing ideas. Emphasis on clear vision of the organization"s purpose and on the achievement of goals, such as sales growth, to help achieve the purpose. Individual employees may be responsible for specified level of performance, with specified rewards in return.
