COMMERCE 1BA3 Chapter Notes - Chapter 1: Human Relations Movement, Hawthorne Effect, Western Electric

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Document Summary

Organizations are social inventions for accomplishing common goals through group effort. Chapter 1 textbook notes: they are social inventions, essential characteristic is the presence of people. The field of organizational behavior is about understanding people and managing them to work effectively: concerned with how organizations can survive and adapt to change, concerned with how to get people to practice effective teamwork. Organizational behavior is the attitudes and behaviors of individuals and groups in organizations. Management is the art of getting things accomplished in organizations through others. A strict chain of command in which each member reports to only a single superior. Criteria for selection and promotion based on technical skills. Set of detailed rules ensures that job gets done regardless of who worker is. Use of strict specialization to match duties with technical competence. Centralization of power at the top of the organization.

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