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QUESTION THREE
Effective organisational performance is dependent upon human activity and the efforts of members of staff.
Additionally, the organisation must adopt effective communication channels to ensure productivity in contemporary times.


a). Using your knowledge of OB, discuss the costs and benefits of social media to the organization in its communication efforts with examples. [5 Marks]


b). It is very well to talk about a contented workforce, praise and recognition, but in times of recession, rapid change or uncertainty, a secure job and high income are the true motivators. Discuss this statement with examples of theories of motivation. [8 Marks]


c). Some jobs require you to make presentations regularly while others never. How well you present can greatly affect others’ perceptions of you and your professional opportunities. Using the acronym STATE explain communication and work effectiveness.

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