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MGMT2100 (10)

Study Guides for MGMT2100 at Australian National University

Communication for Business

MGMT2100 Study Guide - Final Guide: Critical Thinking, Intrapersonal Communication, Paralanguage
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Communication Communication is the transfer and understanding of meaning. Transaction Model of Communication Nonverbal Communication Kinesics using the body to communicate. Proxemics spatial relationships (Western cultur...

Management
MGMT2100
Narelle
MGMT2100 Study Guide - Final Guide: Spiritual Gift, Job Satisfaction, Ingratiation
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Power and Politics Power is: The ability to produce intended and foreseen effects on others. The probability that a person will act as another person wishes. The greater Bs dependency on A, the greater the power A has over...

Management
MGMT2100
Narelle
MGMT2100 Study Guide - Final Guide: Display Rules, Emotional Labor, Decision-Making
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Emotions in Business Communication Traditional View of Emotionality The Myth of Rationality o Emotions were seen as irrational. o Managers worked to make emotionfree environments. View of Emotionality o Emotions were belie...

Management
MGMT2100
Narelle
MGMT2100 Study Guide - Final Guide: Relate, Confirmation Bias
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Interviews and Persuasive Presentations Employment Interviews Goals of the interview: Gather information from interviewees to help predict their future performance. Inform applicants about the job and the organisation. Det...

Management
MGMT2100
Narelle
MGMT2100 Study Guide - Final Guide: Jargon
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Effective Business Presentations Plan well Structure their presentations Build rapport with audience Consider learning styles visual and nonverbal cues. Tailor presentations to the audience. Preparing for a Presentation P...

Management
MGMT2100
Narelle
MGMT2100 Study Guide - Final Guide: Fundamental Attribution Error, Selective Perception
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Delivering Bad News Difficult Conversations Types of Difficult Conversations Negative performance appraisals Disciplinary actions Layoffs Pay cuts Denying requests Introduction of organisational policies that are perceived...

Management
MGMT2100
Narelle
MGMT2100 Final: Leadership
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Leadership Leadership the process by which an individual influences others in ways that help attain group or organisational goals. Leader the person who exercises the most control over the group. Characteristics of Good ...

Management
MGMT2100
Narelle
MGMT2100 Study Guide - Final Guide: Book Design, Creative Writing, Literature Review
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Effective Business Writing Different Types of Writing Business writing is succinct, clear and precise. Academic writing is more formal, usually more word. Creative writing is more wordy, done for enjoyment. Types of Busine...

Management
MGMT2100
Narelle
MGMT2100 Study Guide - Final Guide: Australian Public Service
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Communication in Employment Things to think about when choosing the job you want ask, acquire, appraise, aggregate, apply. PJ Fit and PO Fit Personjob fit the extent to which a firm fits an employees knowledge, skills an...

Management
MGMT2100
Narelle
MGMT2100 Study Guide - Final Guide: Best Alternative To A Negotiated Agreement, Negotiation, Problem Solving
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Negotiation and Conflict Management Negotiation a process in which two or more parties exchange goods or services and attempt to agree upon the exchange rate for them. Negotiation occurs for several reasons: o To agree on...

Management
MGMT2100
Narelle

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