MAN506 Study Guide - Final Guide: Behavioural Sciences, Cooperativeness, Assertiveness
Document Summary
Organisational behaviour: a field of study that investigates the impact that individuals, groups, and structure have on behaviour within organizations, for the purpose of applying such knowledge toward improving an organization"s effectiveness. Basic ob model: individual level - abilities, perceptions, personality, values, group level - composition, norms, cohesion, organisational level - structure, reward systems, leadership, Contributing disciplines: many behavioural sciences have contributed to the development of organisational behaviour, examples: psychology, sociology, social psychology, Why should i study ob: globalisation & managing workforce diversity. Increased foreign assignments: working with people from different cultures, people in organisations are becoming more heterogeneous demographically, embracing diversity, changing australian demographics, recognising and responding to differences. What is a group: two or more individuals, interacting and interdependent, who come together to achieve particular objectives. Formal groups: formally established, work assignments, specific tasks. Informal groups: occur naturally, friendships/alliances, common interests. Stage 1: forming: the team experiences uncertainty about its purpose, structure, and leadership.
