MGMT20001 Study Guide - Final Guide: Peer Pressure, Machismo, Organizational Communication

• School: University of Melbourne
• Department: Management
• Course: MGMT20001
• Professor: Professor

Document Summary

Functional theory: organizations are seen as rational information processing systems, distortion can be identified and eliminated. If you have a problem with organizational communication it is because the message is not well designed or not transmitted properly. Organizing: rules and regulations- the persistent messages of lying, cheating and stealing being acceptable makes it become an informal rule (also culture) in the organization. For example, sending emails about negativity of 2x4 would be less effective than having a hall talk and telling them directly and thus make out the most out of conversations with the employees. Relationship messages: before the change, it is obvious that the relationship between the employees of the same shift and those with their supervisors were good. However, the consistent rivalry causes relationships between shifts to turn sour. Therefore, the goal of the employees is to beat the other shift.