FIT3174 Study Guide - Final Guide: Australian Computer Society, Cobit, Iso 9000
24 Jun 2018
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Lecture 3 Exam Revision Questions
1) Which one of the following statements best describes a key concern of IT
governance?
a) IT governance is concerned with who makes IT investment decisions
b) IT governance is concerned with the importance of IT department
c) IT governance is concerned with the importance of IT outsourcing
d) IT governance is concerned with the importance of CIO
2) Which one of the following statements best reflects the primary goal of ITIL?
a) To design IT budget
b) To design IT function in terms of IT services
c) To specify the responsibilities of a CIO
d) To suggest the structure of an IT department
3) Which one of the following statements best represents a de-facto standard of
designing and implementing IT services in organisations?
a) COBIT
b) ISO 17796
c) ITIL
d) ISO 9000
4) Which one of the following statements best describes an organisation that is
responsible for developing ITIL?
a) UK government CCTA
b) ISO
c) IEEE
d) Australian Computer Society (ACS)
5) Which one of the following statements best describes the two broad categories of
IT services conceptualised in ITIL Version 2?
a) Service support and service security
b) Service support and service delivery
c) Service design and service support
d) Service cost and maintenance
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