MGMT1001 Study Guide - Final Guide: Assertiveness, Absenteeism, Gender Role
Document Summary
Exam preparation notes management 1001. Figurehead: (symbolic head) who is obliged to perform a number of routine duties of a legal/social nature. E. g. greeting visitors, signing legal documents. Leader: responsible for the motivation of employees, staffing, training and associated duties. E. g. performing basically all activities that involve employees. Liaison: maintains self- developed networks of outside contacts and informers who provide information/funds/favors. E. g. acknowledging mails, external board work and other activities involving outsiders. Informational roles: receiving, collecting and disseminating information to stakeholders. Monitor: seeks and receives wide variety of internal/external info to develop an in- depth understanding of the organisation and its environment. E. g. reading periodicals and reports as well as maintaining personal contacts. Disseminator: communicates info received from outsiders or from subordinates to members of the organisation. E. g. holding informational meetings, making phone calls to transmit the info. Spokesperson: transmits info to outsiders on organization"s plans, policies, actions, results, etc. E. g. holding board meetings, giving info to the media.
