MGTS1601 Study Guide - Final Guide: Social Loafing, Interpersonal Attraction, Job Satisfaction

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27 May 2018
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A group is any number of individuals who form a unit, cluster or aggregate
A team can be thought of as a specific type of group, but a group is not
always a team
Work Groups individually
- Goal: A work group interacts primarily to share information that would
help each member perform their own area of responsibility
- Accountability: Members are individually accountable
- Synergy: Their performance is the summation of each member’s
individual contribution, i.e.  +  = 
No synergy
- Skills: Random and varied
Work Teams together
- Goal: (igh degree of interdependence that is geared towards the
achievement of a common goal or completion of a task
- Accountability: Members hold one another mutually accountable
- Synergy: )ndividual efforts are combined to form a level of performance
greater than the sum of individual inputs, i.e.  +  = 
Positive synergy
- Skills: Complementary it is hoped!
Problem Solving Teams: A team formed to diagnose 诊断 a particular problem,
discuss how work processes can be improved, and make specific
recommendations
Self-Managed Teams: A team formed to implement solutions or to complete a
specific project using resources that are available to them 成立一个团队以实施解
决方案或使用可用的资源完成特定项目
Due to the high autonomy 自主性 given, team members become more
accountable for their collective performance, and likely to experience job
satisfaction
x )nterpersonal dynamics are difficult to manage and the rise of power
struggles 人际动态难以管理,权利斗争崛起
Cross Functional Teams: Employees from about the same hierarchical level, but
from different work areas, who come together to accomplish a task
To enhance the diversity of people in terms of functional backgrounds
x The more diverse the people, the more difficult to manage
Virtual Teams 虚拟团队: A team of members who are geographically dispersed
and will have to rely on communication media 地理位置分散
Reduced logistics coordination
x Team members report less satisfaction with the group interaction process
Multi-Team System: A collection of two or more interdependent 依存 teams
that share a superordinate goal; a team of teams
)magine the coordination of response needed after a major car accident
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Document Summary

A group is any number of individuals who form a unit, cluster or aggregate. A team can be thought of as a specific type of group, but a group is not always a team. Goal: a work group interacts primarily to share information that would help each member perform their own area of responsibility. Synergy: their performance is the summation of each member"s individual contribution, i. e. (cid:883) + (cid:883) = (cid:884) Goal: (igh degree of interdependence that is geared towards the achievement of a common goal or completion of a task. Accountability: members hold one another mutually accountable. Synergy: )ndividual efforts are combined to form a level of performance greater than the sum of individual inputs, i. e. (cid:883) + (cid:883) = (cid:885) Problem solving teams: a team formed to diagnose a particular problem, discuss how work processes can be improved, and make specific recommendations.

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