SPMA 1P94- Midterm Exam Guide - Comprehensive Notes for the exam ( 25 pages long!)

• School: Brock University
• Department: Sport Management
• Course: SPMA 1P94
• Professor: Julie Stevens

Document Summary

Communicate (read and understand, write and speak, listen and ask) Manage info (locate, gather and organize info) Use numbers (decide what is calculated, observe and record) Have an innate need to make meaning. Communicate best when: consider the results we want, and adapt to meet the needs of audience. Conform to specific conventions of medium, format, style, and tone to meet the needs of audience. Business comm reach both internal (people in same organization) and external (people outside organization) audiences. Email memos and letters, hard copy memos and letters (organizational culture/software) Listening: know what to do, learn about cultures and values, establish and maintain work relationships. Reading: read a variety of informal and formal documents to stay updated with your job. Good writing benefits everyone, and saves time and money. Although technology has transformed our expectations about where, when, and how we communicate, we still communicate because of our innate need to make meaning.