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BUSI 3102- Final Exam Guide - Comprehensive Notes for the exam ( 85 pages long!)


Department
Business
Course Code
BUSI 3102
Professor
Greg Sears
Study Guide
Final

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Carleton
BUSI 3102
Final EXAM
STUDY GUIDE

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BUSI 3102
Human Resource Management
The leadership and management of people within an organization using systems, methods,
processes, and procedures that enable employees to optimize their contribution to the
organization and its goals
Objectives of the Human Resource Department
Assist the orgaizatio to attrat the right eployees
Orient and socialize new employees to the organization and place them in their job
positions
Develop, disseminate, and use: job descriptions, performance standards and evaluation
criteria
Help establish adequate compensation systems and administer them in an efficient, fair
and timely manner
Foster a safe, healthy and productive work environment
Ensure compliance with all legal requirements in so far as they relate to the
management of the workforce
Help maintain a harmonious working relationship with employees and unions where
present
Foster a work environment which facilitates high employee performance
Establish disciplinary and counselling procedures
Strategic Human Resource Management
Integrating the strategic needs of an organization into the choice of human resource
management systems and practices to support the organization overall mission, strategies and
performance
Steps in Strategic Human Resource Management
1. Organizational Mission, Goal, and Strategy Analysis
o Mission - who we are, what we do, and where are we headed
o Strategy - cost leadership, differentiation or focus strategies
2. Environmental Scan
o Economic, technological, cultural, demographic and legislation
3. Analysis of Organizational Character and Culture
o Culture
o Build on existing strength
4. Choice and Implementation of Human Resource Strategies
5. Review, Evaluation and Audit of Human Resource Strategies
Factors Affecting Canadian Organizations
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ECONOMIC FORCES
Global Trade (Globalization)
Increased competition
Need to attract and retain skilled labor and those knowledgeable about International
Business
Productivity and Innovation Improvement
Productivity = outputs/inputs
Productivity can be increased through innovation (both technology and people/work
process), outsourcing , etc.
Major challenge is increasing productivity while maintaining employee morale and
quality of life
Canada's productivity and capacity to innovate lagging relative to other countries
Economic Cycles
Canadian economy undergoes bust cycles
During recessionary periods, HR faces challenges (layoffs, wage concessions, lower
morale)
During boom cycles, HR much consider how to recruit aggressive, develop talent
TECHNOLOGICAL FORCES
Connectivity
Advantages in IT allow for timely info sharing and processing of data, new HR
opportunities and or technologies
Flexible Work Design
Telecommuting
Mechanization (Automation)
Need for speed/flexibility in production, displaces entry jobs
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