Study Guides (248,397)
Canada (121,509)
AHSC 427 (1)
All (1)

COMMUNICATION AND CUSTOMERS.docx

3 Pages
123 Views
Unlock Document

Department
Appl. Hum. Sc.
Course
AHSC 427
Professor
All Professors
Semester
Fall

Description
COMMUNICATION AND CUSTOMERSIntroductionPlay the game of the telephone with the class to show them how a message can change when it is share with numerous people and to show the importance of the clarity of the messageA Functions of communicationConveying informationAchieving mutual understandingB Communications ProcessEncodingCommunication channelsDecodingFeedbackC Communication breakdownsCommunication noiseExternal noiseInternal noiseExternalInternal interactionSocial cultural noiseLanguage choicesD Strategic approach to communication1 Idetifying the intended 2 Understanding theandcapacity of the audience3 Encoding information in a way
More Less

Related notes for AHSC 427

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit