COMM 217 Study Guide - Final Guide: Customer Satisfaction, Job Enrichment, Imitation
Document Summary
Chandler: managerial enterprise growth, related diversification. Economies of scope and scale as well. Greiner: five key dimensions of organizational development, age, size, phases of evolution, phases of revolution (crises, growth rate of industry through the phases. The growth rate of the industry affects how quickly a firm goes. Giving a lot more power to regional managers. As an organization grows, you need a structure in the company and some managers transition, and others have trouble stepping down. Top managers want to know what"s going on. Imitability: you can select one resource or capability and perform a vrio analysis, small decisions, history, socially complex resources. Organization: 0 yes disadvantage, 1 yes parity, 2 or 3 yes temporary, 4 yes sustained. Collins and poras: great vision, core ideology (never changes) 50 to 70% chance of success: a purpose should last 100 years so it must be very broad act as a catalyst within teams of the organization.