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Midterm

COMM 222 Midterm: COMM 222 Midterm Exam Study Guide
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4 Pages
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Department
Commerce
Course Code
COMM 222
Professor
Tony Bongiorno

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Description
find more resources at oneclass.com COMM 222 Midterm Exam Study Guide Chapters 2-6 Chapter 2: Personality and Learning  How personality influences organizational behavior  The Five-factor model  Locus of control  Self-monitoring  What is learning? and what people learn in organizations  Social cognitive theory  Operant learning (this includes reinforcement, punishment etc.) Chapter 3: Perception & Attribution  Components of perception  The perceptual process  Perceptual biases  Attribution theory  Person perception & diversity Chapter 4: Values, Attitudes & Work Behaviour  What are Values?  Attitudes & Job Satisfaction  The causes and consequences of job satisfaction and organizational commitment Chapter 5: Theories of Work Motivation  What is motivation and what does it include?  Intrinsic and extrinsic motivation  Expectancy, equity and goal setting  Mclelland’s needs theory.  How does motivation impact work performance? Chapter 6: Motivation in Practice  Money as a motivator  Job design, job enrichment, & job characteristics model find more resources at oneclass.com find more resources at oneclass.com  Management-by-Objective  Alternative work schedules & work arrangements (skim pages 203 (linking pay to performance) -212 (skill-based pay)! Study Questions Chapter 2  Define personality and discuss its general role in influencing organizational behavior  Describe the dispositional, situational and interactionist approach to organizational behavior and trait activation theory  Discuss the 5-factor model of personality  Describe and discuss the consequences of locus of control, self-monitoring, and self- esteem.  Define learning and describe what is learned in organizations  Explain operant learning theory and differentiate between positive and negative reinforcements.  Explain when to use immediate vs delayed reinforcement and when to use continuous vs partial reinforcement Chapter 3  Define perception and discuss some of the general factors that influence perception.  Describe Bruner’s model of
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