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Midterm

COMM 222 Midterm: COMM 222 Midterm Exam Study Guide
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4 Pages
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Department
Commerce
Course Code
COMM 222
Professor
Tony Bongiorno

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COMM 222 Midterm Exam Study Guide
Chapters 2-6
Chapter 2: Personality and Learning
How personality influences organizational behavior
The Five-factor model
Locus of control
Self-monitoring
What is learning? and what people learn in organizations
Social cognitive theory
Operant learning (this includes reinforcement, punishment etc.)
Chapter 3: Perception & Attribution
Components of perception
The perceptual process
Perceptual biases
Attribution theory
Person perception & diversity
Chapter 4: Values, Attitudes & Work Behaviour
What are Values?
Attitudes & Job Satisfaction
The causes and consequences of job satisfaction and organizational commitment
Chapter 5: Theories of Work Motivation
What is motivation and what does it include?
Intrinsic and extrinsic motivation
Expectancy, equity and goal setting
Mclellands needs theory.
How does motivation impact work performance?
Chapter 6: Motivation in Practice
Money as a motivator
Job design, job enrichment, & job characteristics model
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find more resources at oneclass.com COMM 222 Midterm Exam Study Guide Chapters 2-6 Chapter 2: Personality and Learning  How personality influences organizational behavior  The Five-factor model  Locus of control  Self-monitoring  What is learning? and what people learn in organizations  Social cognitive theory  Operant learning (this includes reinforcement, punishment etc.) Chapter 3: Perception & Attribution  Components of perception  The perceptual process  Perceptual biases  Attribution theory  Person perception & diversity Chapter 4: Values, Attitudes & Work Behaviour  What are Values?  Attitudes & Job Satisfaction  The causes and consequences of job satisfaction and organizational commitment Chapter 5: Theories of Work Motivation  What is motivation and what does it include?  Intrinsic and extrinsic motivation  Expectancy, equity and goal setting  Mclelland’s needs theory.  How does motivation impact work performance? Chapter 6: Motivation in Practice  Money as a motivator  Job design, job enrichment, & job characteristics model find more resources at oneclass.com find more resources at oneclass.com  Management-by-Objective  Alternative work schedules & work arrangements (skim pages 203 (linking pay to performance) -212 (skill-based pay)! Study Questions Chapter 2  Define personality and discuss its general role in influencing organizational behavior  Describe the dispositional, situational and interactionist approach to organizational behavior and trait activation theory  Discuss the 5-factor model of personality  Describe and discuss the consequences of locus of control, self-monitoring, and self- esteem.  Define learning and describe what is learned in organizations  Explain operant learning theory and differentiate between positive and negative reinforcements.  Explain when to use immediate vs delayed reinforcement and when to use continuous vs partial reinforcement Chapter 3  Define perception and discuss some of the general factors that influence perception.  Describe Bruner’s model of
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