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Final

COMM 222 Study Guide - Final Guide: Motivation, Job Satisfaction, Organizational CommitmentPremium

3 pages127 viewsWinter 2017

Department
Commerce
Course Code
COMM 222
Professor
Tony Bongiorno
Study Guide
Final

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COMM 222
FINAL EXAM STUDY GUIDE
Chapter 2: Personality and Learning
How personality influences organizational behavior
The Five-factor model
Locus of control
Self-monitoring
What is learning and what people learn in organizations
Social cognitive theory
Operant learning (this includes reinforcement, punishment etc.)
Chapter 3: Perception & Attribution
Components of perception
The perceptual process
Perceptual biases
Attribution theory
Person perception & diversity
Chapter 4: Values, Attitudes & Work Behaviour
What are Values and Attitudes
Job Satisfaction
The causes and consequences of job satisfaction and organizational commitment
Chapter 5: Theories of Work Motivation
What is motivation and what does it include?
Intrinsic and extrinsic motivation
Expectancy, equity and goal setting & McClelland’s needs theory
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