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COMM 222 Final: COMM 222 Final Study Guide

3 Pages

Course Code
COMM 222
Tony Bongiorno

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COMM 222 FINAL EXAM STUDY GUIDE Chapter 2: Personality and Learning How personality influences organizational behavior The Fivefactor model Locus of control Selfmonitoring What is learning and what people learn in organizations Social cognitive theory Operant learning (this includes reinforcement, punishment etc.) Chapter 3: Perception Attribution Components of perception The perceptual process Perceptual biases Attribution theory Person perception diversity Chapter 4: Values, Attitudes Work Behaviour What are Values and Attitudes Job Satisfaction The causes and consequences of job satisfaction and organizational commitment Chapter 5: Theories of Work Motivation What is motivation and what does it include? Intrinsic and extrinsic motivation Expectancy, equity and goal setting McClellands needs theory
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