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Final

COMM 222 Final: COMM-222-Final-Exam-Checklist
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2 Pages
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Department
Commerce
Course Code
COMM 222
Professor
Barbara Reda

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WHAT YOU SHOULD KNOW! PRE-MIDTERM CHAPTERS (MCQs) MAIN FOCUS OF THE FINAL EXAM Chapter 2 Personality & Learning Chapter 7 - Groups & Teamwork Personality, dispositional, situational, and Groups: formal and informal groups, group interactionist approach to OB and trait activation development, group size, member diversity, virtual theory teams (Process losses) The Five-Factor Model of personality Norms, roles, group cohesiveness (Reward Allocation Locus of control, self-monitoring, and self-esteem Norms) Learning, operant learning theory, positive and Social loafing negative reinforcements, extinction, punishment Social cognitive theory, observational learning, Chapter 8 Social Influence, Socialization, & Culture self-efficacy beliefs, and self-regulation Organizational culture, strong cultures, liabilities of strong cultures, socialization, diagnosing strong cultures Chapter 3 Perception, Attribution, & Diversity Perception, Bruners model of the perceptual Chapter 9 - Leadership process Leadership (Strategic, Informal, formal) Trait theory of Biases in person perception leadership, consideration and initiating structure (better in which situation) Attributions, biases in attribution Workforce diversity and valuing diversity Houses path-goal theory Participative leadership, Vroom and Jago model Chapter 4 Values, Attitudes, & Work Behaviour Transactional and transformational leadership Values, attitudes, job satisfaction, discrepancy, fairness, disposition, mood, and emotion Chapter 10 Communication Absenteeism, turnover, performance, Communication, chain of command, voice versus organizational citizenship behaviour, and customer silence, grapevine satisfaction Verbal and nonverbal communication, gender Affective, continuance, normative commitment, differences in communication organizational commitment Chapter 11 Decision Making Chapter 5 Theories of Work Motivation Decision making, well-structured and ill-structured Motivation, performance problems Intrinsic and extrinsic motivation, self- Perfectly rational decision making determination theory, autonomous and controlled Bounded rationality and decision making motivation Framing, Cognitive biases, Confirmation Bias Performance, general cognitive ability, emotional intelligence Escalation of commitment Emotions, moods and decision making McClellands needs theory of motivation Groups and decision making, groupthink, Expectancy theory, Equity theory, Goal setting theory Risk assessment, Diffusion of responsibility Cross-cultural limitations of theories of motivation Chapter 12 - Ethics Chapter 6 Motivation in Practice Ethics Why? How? Sexual harassment.
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