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8 Pages

Course Code
COMM 320

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COMMUNICATING FOR RESULTS A Canadian Students Guide Second EditionChapter 10 Informal ReportsMultiple Choice Questions1The three factors in successful reports areacontent clarity tonebcontent tone skimmabilityccontent clarity skimmabilitydNone of the above2Which of the following is not a feature of an informal reportaUse personal pronounsbUse table of contents for reports over five pagescUse visual aids infrequentlydAll of the above3Marta sells mousepads in Waterloo but sends weekly sales reports to head office in VictoriaShe should send aan information report in letter formatba periodic report in memo formatca justification report in memo formatdNone of the above4The main sections of an analytical report areapurpose facts discussion and recommendationsbpurpose background facts and recommendationscpurpose analysis conclusions and recommendationsdNone of the above5Report writers should use a more formal tone than usual because athey dont know where the report could end upbthey want the report to seem impressive and importantcthey are less important than their readersdNone of the above6Which of the following is an example of a functional heading aRecommendationsbProblemscLocationdAll of the above Oxford University Press Canada 2010
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