COMM 320 Final: COMM 212 Chapter 8 exam questions.rtf
20 Nov 2014
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Memos and letters are still the prevalent forms of communication in today"s workplace. a b c d. E-mail is the communication channel of choice in north america, but written letters and memos still dominate abroad. Because e-mail is so informal, it is used only for internal communication. The growing demand for information in the workplace has led to an increase of e-mail use. Ref: p. 153: as stacy begins her business career, she can expect to find herself writing more __________ than letters memos other types of messages. a b c d e-mail messages reports. Ref: p. 153: hal has had a disagreement with a colleague over how to introduce the company"s new product. Letter e-mail message is the best communication channel for discussing this disagreement? a b c d. Ref: p. 154: matthew has discovered a production problem that will cause this month"s shipments to be a few days write a letter. send a memo. late.
