EDUC 240 Study Guide - Summer 2018, Comprehensive Midterm Notes - W. M. Keck Observatory, Intranet, Informal Learning
12 Oct 2018
School
Department
Course
Professor
EDUC 240
MIDTERM EXAM
STUDY GUIDE
Fall 2018
The following are examples intrinsic employee benefits of training and development, with
the exception of:
a. Greater knowledge and skills
b. Higher earnings
c. More positive attitudes towards job and organization
d. Higher self-efficacy
Which of the following is a major step in the instructional systems design model of training
and development?
a. Determining who should be trained
b. Training evaluation
c. Design, delivery, and determining ROI of a training program
d. Rigorous recruitment and selection process
The following are factors affecting training in Canada, with the exception of:
a. An aging workforce
b. Reliance on immigration to replace lost skills
c. Relatively high unemployment rate
d. Increased efficiency of formal education system
The following are examples of extrinsic employee benefits of training and development,
with the exception of:
a. Improved marketability
b. Greater job security
c. Enhanced prospect of promotion
d. Greater knowledge and skills
What are three employee benefits of a high-performance work system which will result in
higher organizational performance?
a. Positive attitudes, improved morale, increased profitability
b. Positive attitudes, lower turnover, and higher productivity
c. Improved product quality, lower turnover, and greater efficiencies
d. Increased profitability, higher retention, and higher productivity
What are two extrinsic benefits that training will give an employee?
a. A greater sense of engagement toward customers and fellow employees
b. A more positive attitude toward their employer and their own confidence
c. An improved marketability and greater job security
d. A greater sense of self-efficacy and a sense of accomplishment
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Garavan defines this as "a planned and systematic effort to modify or develop knowledge,
skills and attitudes through learning experiences, to achieve effective performance in an
activity or a range of activities".
a. Education
b. Training
c. Learning
d. Development
Dr. Haccoun defines this as a long sequential process that involves improvement which has
to do with the structure of specific activities.
a. Education
b. Training
c. Development
d. Knowledge
Which of the following is NOT a suggested way of encouraging informal learning within an
organization?
a. Establish and enforce structured work processes
b. Creating meeting areas for employees to congregate
c. Create overlaps in shifts
d. Match new hires with seasoned employees
Which of the following is NOT typically considered a level of analysis for organizational
learning?
a. Society
b. Organization
c. Individual
d. Group
What does an organization need to do to become truly competitive and effective with its
organizational learning initiatives?
a. It must secure the support and commitment of all organizational stakeholders, past and
present.
b. It must be willing to adapt to the external environment and change its values in order to
achieve its objectives.
c. It must link its initiatives to the relevant sources of information and knowledge available.
d. It must make a strategic shift and orientation in order to transform itself into a learning
organization.
What items typically are included in renewal capital?
a. Relationships with suppliers, customers and competitors
b. Knowledge, skills and abilities of employees
c. Patents, licenses and copyrights of the organization
d. Employees, formal systems and informal relationships
find more resources at oneclass.com
find more resources at oneclass.com
