ENGR 201 Final: ENGR201 LESSON 5 NOTES
4 Dec 2017
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Document Summary
Organizational behaviour is the study of individual, team and organizational level characteristics that influence behavior within work settings. Power and influence is the ability to influence someone"s behavior. Motivation is the force within the person that affects their direction, intensity or persistence of voluntary behavior. A functional organizational structure is the most hierarchal structure of an organization. Both managers and leaders in organizations are advocates of stability and the status quo. Organizational structure shows the division of labor and patterns of coordination, communication, workflow and formal power that directs organizational activities. In a matrix organizational structure, information flows from many individuals to many individuals. An invisible client model is a model of professional relationship where the professional is employed to provide services within the organization. Politics is the use of power and influence to further personal interests. Leadership is the process of guiding and directing the behavior of people in the work place.
