MANA 362 Study Guide - Final Guide: Job Performance, Performance Management, Job Design

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Chapter 1: define human resources management (hrm) Diverse and aging workforce with an increased participation of females. There are different generations working side-by-side with differing values and expectations. There will be a shortage of labour in the not too distant future. The work landscape is changing with more part-time and self-employed people. Strategic hrm focuses on linking and aligning the hrm processes to the business strategy. Supervisor or manager needs to ensure that unacceptable behaviours are dealt with. Chapter 3: explain the supervisor"s role in defining and designing work. Line manager or supervisor is the primary individual who determines what work needs to be done. Line manger take an active role in determining what skills and abilities are needed to successfully perform the work: discuss the relationship between job requirements and hrm processes. Hrm processes, such as recruitment or training, make use of information about the work or job. A job consists of a group of related activities and duties.

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