[MANA 444] - Midterm Exam Guide - Everything you need to know! (74 pages long)

• School: Concordia University
• Department: Management
• Course: MANA 444
• Professor: Marina Padamadan

Document Summary

Performance gap: expected performance compared to actual performance. Training and development (t&d) is important to employees, organizations, and customers/clients. Many serious incidents are caused by a lack of training, which costs lives and money. T&d a key factor in creativity, innovation, and transfer of knowledge. T&d provides a sound return on investment (roi) Development: formal and planned efforts that allow employees to acquire. Ksas to improve performance in their current job: shorterm. Human resources development: formal and planned efforts to help employees acquire ksas required to perform future job responsibilities, i. e. , career goals and organizational objectives, longterm. Systematic and planned activities designed to provide employees with an opportunity to learn necessary skills to meet current and future job demands. The main functions of hrd are training and development, organizational development, and career development. The core of all three hrd functions is learning. 56 % of workers have access to employer-sponsored training; 44 % don"t.