[MGCR 472] - Midterm Exam Guide - Comprehensive Notes for the exam (15 pages long!)

• School: McGill University
• Department: Management Core
• Course: MGCR 472
• Professor: Shanling Li

Document Summary

Identify how long will take as fast as possible. Reduce the flow of items in the process. Raw material supplier manufacturing distribution customer consumer. Scheduling, managing inventories, forecasting, capacity planning, employee motivation and training, location of facilities, assuring quality . Assembly operation, fabrication, scheduling, ordering parts, purchasing new equip, deciding style and how many, deciding to make or buy difference. Activities in all of the other areas of business organizations are interrelated. Integrating business functions and coordinating decisions is critical to organizational success. Design, operation, and improvement of the systems that create a firm"s primary products and services. Service: a process by which customers" needs are satisfied without producing a tangible output. Simultaneous production and consumption of the product (service) can"t be inventoried. Low uniformity of input of service restaurant. Strategic decisions (long-range: what, how, where to operate, products/service, processes, facilities. Tactical decisions (intermediate: how much, when, operations planning, inventory planning, workforce planning.