COMMERCE 1AA3 Midterm: midtermreviewnotes.docx
22 Apr 2015
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Document Summary
Max weber: chain of command, by the book, centralized power etc. Frederick taylor: careful research to determine degree of specialization (stopwatch, human relations movement. Hawthorne studies: advocate more participative employee oriented management. Style depends on demands of the situation: managers, mintzberg"s managerial roles. Decisional roles: entrepreneur, disturbance handler, resource allocator, negotiator, activities. Personality: personality: the relatively stable set of physiological characteristics that influences the way an individual interacts with his or her environment, the 5 factor model, extraversion. Outgoing= sociable, outgoing energetic, joyful, assertive: emotional stability. Low=self-doubt, depression, anxious, hostile, prone to stress: agreeableness. Degree to which an individual is responsible and achievement oriented. More=dependent, positively motivated, orderly, self-disciplined, hard working: openness to experience. Hardworking, fair, loyal, thorough, detail oriented, focused, emotionally mature. Fair, consistent, clear, direct, respectful: baby boomers. Team perspective, delicated, experienced, knowledgeable, service oriented. Treats as equals, warm, mission defined, democratic approach: generation x. Independent, adaptable, creative, techno-literate, willing to challenge the status quo.
