COMMERCE 1BA3 Study Guide - Comprehensive Midterm Guide: Mary Parker Follett, Tacit Knowledge, Subjective Constancy
5 Oct 2016
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Document Summary
Social inventions: by people, for people, contain people. For accomplishing common goals: set by leaders. Of individuals and groups: influence of group on individual. Human resource management: how to acquire, develop, and retain employees. Link between human capital and firm performance. The art of: not everyone can do it. Classical: scientific management (f. w. taylor), bureaucracy (weber) Human relations: mary parker follett, elton mayo (hawthorne studies) Considered very good factory to work at. Contingency approach: appropriate style contingent on demands of situation o. Ex. all classic, all human relations, blend: depends on: nature of industry, nature of immediate situation. Engage in certain behaviours to achieve their agendas. Decisional: entrepreneur, disturbance handler, resource allocator, negotiator. Human resource management: managing conflict, motivating, staffing, training. Agenda-related behaviour: formulate agenda, networking, implement agenda. Approaches: dispositional: people will always act same way. But little link between traits and job performance o. But not everyone affected in same way by same situation o.
