COMMERCE 1BA3- Final Exam Guide - Comprehensive Notes for the exam ( 90 pages long!)

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Commerce 1ba3 - lecture 2 organizational behaviour introduction & definition. The study of how people think, feel, and act; individually and in groups. If you know why most people behave a certain way, then you can predict what certain individuals will do. Organizations are social inventions for accomplishing common goals through group effort. Human (knowledge, decision-making, culture, ability, engagement, wisdom) A collective pool of experience, wisdom, and knowledge that benefits the organization. Matters when people make many small decisions day-in and day-out, week-in and week-out. Resource is valuable when looking at management practices of the best companies to work for in canada. The attitudes and behaviours of individuals and groups. How organizations can be structured more effectively. Programs, practices, and systems to acquire, develop, motivate, and retain employees in organizations. (e. g. selection, compensation, and training and development are common human resources practices). Knowledge of ob will help you understand the use and effectiveness of human resource practices.