COMMERCE 1BA3 Final: Commerce Exam ch. 14
10 Apr 2018
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Document Summary
The external environment of organizations: events and conditions surrounding an organization that influence its activities, also : Environmental uncertainty is a condition that exists when the external environment is difficult to diagnose and unpredictable. It depends on the environment"s: complexity (simple vs complex, rate of change (static vs dynamic) One of the most common strategic responses employed by organizations is a change in organizational structure. To achieve its goals, an organization has to do two basic things via its structure": divide labour among its members, coordinate what has been divided. What is organizational structure: labour must be divided because individuals have physical and intellectual limitations. There are two basic dimensions to the division of labour: a vertical dimension & a horizontal dimension, once labour is divided, it must be coordinated to achieve organizational effectiveness. Horizontal division of labour: the horizontal division of labour groups the basic tasks that must be performed into jobs and then into departments.
