COMMERCE 2AB3 Study Guide - Quiz Guide: Organizational Culture, W. M. Keck Observatory, Hazing
19 Jun 2016
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Document Summary
In social settings, people are highly dependent on each other, setting the stage for influence. Reliance on others for information about how to think, feel and act. Reliance on others due to their capacity to provide rewards and punishment. Compliance- conformity to a social norm prompted by the desire to acquire rewards or avoid punishment. Identification- conformity to a social norm prompted by perceptions that those who promote the norm are attractive or similar to oneself. Internalization- conformity to a social norm prompted by true acceptance of the beliefs, values and attitudes that underlie the norm. The process by which people learn the attitudes, knowledge and behaviours necessary to function in a group or organization. The match between an employee"s knowledge, skills, and abilities and the requirements of a job. The match between an employee"s personal values and those of an organization.
