[COMMERCE 2BC3] - Midterm Exam Guide - Ultimate 113 pages long Study Guide!
6 Feb 2017
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Chapter 1: human resource management: gaining a competitive advantage. Competitiveness: a company"s ability to maintain and gain market share in its industry. Human resource management (hrm): policies, practices and systems that influence employees behaviour, attitudes and performance. High-performing small companies (fewer than 100 employees) have 6 hr staff per 100 employees. High performing large companies with 50,000 employees or more have 1hr per 100 employees. The hr department is responsible for outplacement, compliance with employment laws, record keeping, testing, unemployment compensation and some aspects of benefits administration. Captured in the certified human resources professional (chrp) competency framework. Framework includes 44 professional competencies organized into 9 functional areas of knowledge, skills, and abilities along with 5 enabling competencies. Evidence-based hr: demonstrating that human resource practices have a positive influence on the company"s bottom line or key stakeholders (employees, customers, community, and shareholders).
