[COMMERCE 2KA3] - Midterm Exam Guide - Everything you need to know! (48 pages long)

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Chapter 4: social, ethical, and legal issues in the digital firm. Firms today are encouraged to cooperate with prosecutors to reduce charges against the entire firm for obstructing investigations- whereas this was not the case in prior years. Ethics: refers to the principles of right and wrong that individuals, acting as free moral agents, use to make choices to guide their behaviours. Info systems raise new ethical questions as they create opportunities for intense social change and therefore threaten existing distributions of power, rights, money, and obligations. It can be used to achieve social progress. A model for thinking about social, legal and ethical issues: Ethical dilemmas faced as a manager of info systems typically are reflected in social and political debate and eventually legislation. Social institutions cannot respond overnight to changes in it and it may take years to develop etiquette, expectations, social responsibility, approved rules, etc.