Study Guides (248,540)
Canada (121,616)
Commerce (719)
Weisner (8)

chapter 7

2 Pages
56 Views
Unlock Document

Department
Commerce
Course
COMMERCE 4BI3
Professor
Weisner
Semester
Winter

Description
Chapter 7 ONthejob TR Methods Onthejob a trainee receives instructionTR at their workstation from a supervisor or an experience coworker oTR is the most common BUT most misused o used for McDonalds 1 Job instruction TR a formalized structuresystematic approach to onthejob TR that consists of 4 stepsa Preparation develops a communication strategyfinds out what the trainee already knows Involves 3 steps putting the trainee at ease guaranteeing the learningbuilding interestshowing personal advantage b Instruction involves telling showing explainingdemonstrating the tasks to the traineec Performance the trainee performs the task under the trainers guidancethe trainer provides feedbackreinforcement d Followup the trainer monitors the trainees perf 2 Performance aid a device that helps an empl perform their job a Can be signs or prompts troubleshooting aids instructions in sequence a special tool 3 Job rotation trainees are exposed to many functionsareas win an orga Cross TR involves TR empl to perform ea others jobs so anyone can step in if need
More Less

Related notes for COMMERCE 4BI3

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit