COMMERCE 4SA3 : Chapter 19.docx

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Japanese process for selecting employees based on team work. Extremely difficult process for being hired, including 14 hours of testing for the toyota plant for the lowest level jobs. Hrm: set of activities directed at attracting, developing, and maintaining the effective workforce necessary to achieve a firm"s objectives. Includes recruitment, selection, training and development, performance appraisals, compensation and benefits. Levels of economic development: cultures, hiring, firing, training, compensation, conflicts between laws and culture of home country, where various employees should come from, optimal mix will differ according to location. Local laws must be taken into consideration as they may constrain hiring practices. Must promote the company"s overall corporate and business strategies. 2 broad categories: retaining managerial and executive employees and retaining non-managerial employees. Recruiting, training and retaining managers: export department. Manager likely to be a citizen of the home country and may or may not have international training.