BUSI 2710 Final: PEMM notes

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Document Summary

Helps to identify strength and weaknesses for process orientation. Helps to identify needs for change to enable process performance. Framework based on study of hundreds of companies and verified by consortium by large companies. Independent of industries and processes and organization size. Identifies both necessary process enablers and enterprise wide capabilities. Allows measurement and management of change transformation results. Recognizes that enterprise capabilities and process enablers are interdependent (within and between) and must be aligned. Properties of the process and its activities, including variability metrics. Properties of the outcome that the process delivers. To the organizational strategy and process goals. Easy and cheap data collection should be part of the process. Must be able to influence the metric to improve performance. Actual total volume of production through a facility (machine, department, factory) Time between completion of two discrete units/cases. Length of time when case begins until completed.

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