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SOCY 303 Final: Lecture 12 (Week 7)

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SOCY 303
W.Andrew Silver

Feb. 17, 2017 SOCY 303 – Lecture # 11 (Week 6) • Bevort and Sabbady (2016) o Context:  Organizational change project (accountants)  How do individuals subjectively interpret competing logics of professionalism?  Sense-making and identity scripts o Question: How do professionals make sense of new bureaucratic forms of control? (compared to the “traditional normative controls” for professionals they previously experienced)? o What are “traditional normative controls” for professionals?  Centre around week controls  They didn’t have specific targets  Non-structured work  Diminished professional autonomy o What (or who) controls work for family physicians?  Bureaucratic control  professional organizations that set mandates and rules / general competitions with other physicians and control from managers  Technical control  patients booking appointments  These controls overlap – they are not independent of each other o Identity scripts: subjectively constructed  key idea – professional identity is flexible because it is subjectively constructed o Individuals with agency to (re)interpret/change institutional templates o Creation of new role – managing partner • Control in organizations o Edwards (1979):  Simple/direct  direct observation/ role of manager is important in this framework Feb. 17, 2017  Technical  where technology is used to control the pace of work in some way. E.g. call center work  phone is setting place of work for a worker  Bureaucratic  based on the position of individual in the hierarchy o Barker and Sewell (2006):  Post-bureaucratic  non-hierarchal organizations/people work in teams. E.g. google  “These students’ choice of professional schools was a seamless one, going with the grain of others’ expectations. The students’ desire to attend was fueled not so much by an ardent interest or perceived aptitude in these fields, but by the need for credentials to remain in and to have the salary, prestige, and lifestyle of the upper middle class.” (p. 156) • Today: o Individuals in professions  An “interpretive” approach to understanding access to professions  Cultural matching (Rivera 2012)  Sense-making  Bevort and Sabbady (2016) • Interpretivism o Opposite of positivism o Subjective meaning over social laws o Grasp the participants’ point of view o Researchers should have empathy o Symbolic interactionism  “Taking the role of the others” (Mead)  Constant interpretation of symbolic meaning of environment  Goal to understand the interpretation o Ontological considerations  Objectivists vs. constructionist • Summary (Rivera 2012)
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