ACC 801 Study Guide - Midterm Guide: Pashtuns, Quadrat, Pliers
11 Dec 2015
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Taguchi loss function: assume tht any variation frm the target value of a quality char causes hidden quality cost; as actual value deviates from the target value, the hidden quality cost decrease quadratically. *k=proportionality constant dependent upon the firm"s external failure cost. Envir costs like quality costs can be expressed as a % of sales. Can be analyzed as abc act with relative variance analysis. Perspectives: financial: rev growth, cost reduction, asset utilization, customer: mkt share, retention, acquisition, satisfaction, profitability, internal business process: innovation, operations, post-sales service, learning and growth: employee cap, info system capability, motivation, empowerment, alignment. Mce = processing time/ (processing time + move time. + inspection time + waiting time + other non-value added time) *processing time = efficient or ideal time it takes to convert material to finished good. **goal: time spent on other act is wasteful and goal is to reduce those time to 0. Actual conversion: actual cycle time x standard cost per minute.
