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exam review.docx

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Department
Accounting
Course
ACC 100
Professor
Caroline Starrs
Semester
Fall

Description
MHR EXAM REVIEW Chapter 1 HRM : Leadership and management of people within an organization using: • Systems • Methods • Processes and Procedures TRIANGLE OF EMPLOYEE: • Employee productivity and creativity • Employee satisfaction • Employee retention 5 Groups of HRM activities: 1. Planning human resources 2. Attracting Human resources 3. Placing, developing and Evaluating 4. Motivating employees 5. Maintaining high performance Top Strategic Priorities: 1. Attracting and retaining skilled staff 2. Increasing customer service 3. Improving workforce performance 4. Changing leadership and m
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