BUS 100 Study Guide - Final Guide: Switching Barriers, Technology Acceptance Model, Customer Relationship Management

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23 Feb 2016
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Introduction to business final exam notes: what is a (business organization): A consciously coordinated social unit, composed of multiple individuals, that functions on an ongoing basis to achieve a common set of goals: pestel: The pestel model provides one important framework for analyzing the macro- environment. (cid:4: political factors = those factors related to government policy(cid:4, direct influence: (e. g. ) Indirect influence: (e. g. : education of the workforce(cid:4, health of the nation(cid:4, quality of the national infrastructure, roads(cid:4) rail system(cid:4) shipping ports. For failing to do example, or regulating minimum wages that must be paid) (cid:4) What are the recycled content laws?) (cid:4: environmental regulations (what steps do we have to take to dispose of. May result from (e. g. )(cid:4) lack of managerial skills / vision(cid:4) technological backwardness(cid:4) inadequate systems or processes(cid:4) slow supply or shortage of resources. Threats to your business should to be considered in the context of the weakness you have identified.

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