CMN 279 Study Guide - Quiz Guide: Girl Distribution Company, Tripadvisor, Wi-Fi

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As the hotel manager, write a response to this complaint, that would appear on. Tripadvisor that regains the public"s and guest"s confidence in the reputation of the hotel and persuades new and repeat customers to stay at the hotel. Use an indirect persuasive approach in your message, with evidence to support your claims. Manufacture any reasonable details that are needed to support your argument. As a business traveler, i"d heard great things about the crone plaza hotel and its four-star rating re-assured me that i could expect the best in comfort, service and amenities. That"s why i"m appalled by the experience i had on my recent three-day business trip appalled and out-of- pocket. Katrina at the desk did a great job of finding me a terrific room on a high floor (no. Not only that, the suit jacket that i had to wear at a 10am business presentation was soggy and rumpled, completely unwearable.

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