CMN 279 Study Guide - Business.Com, Rachel Stevens
25 Dec 2014
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Feedback sandwich- something nice, bad news, improve and then compliment(does not work) Bad news formula- establish comfortable, and tell them bad news. 1 piece of bad news with 3 good news. From: fahad mohammed, owner and president of green berry mobile services. As you are well aware, we are in the midst of a financial economic turmoil that has adversely affected businesses globally. Green banana mobile services has recently incurred financial losses and is experiencing a decline in profits. In order to increase revenue and save people from being laid off, i had to make a difficult decision to reduce your work hours from 40 hours to. 15 hours which will be effective in 1 weeks" time. During this time, we will continue to monitor the progress of the company"s economic health and if the company"s financial situation improves within the next 6 months, your working hours will be reinstated to regular hours.
