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Ryerson University
Global Management Studies
GMS 200
Shavin Malhotra

Midterm: 70 mins, in class, 70 m/c questions, chapter 1,2,4,5,7 + everything covered in class, 4:40 -5:50 pm, scantron = pencil, no negative marks = answer all questions, Oct 19 practice questions Lecture 4: Chapter What is culture? Set of aussumption and val that shared by group of ppl and guide group of ppl interations Important to understand diff culture ppl come from = business deal = interact w/ them much better Val – core of culture, strong, unconscious emotions w/ minus and plu pole, o In one culture something evil/ dirty/ abnormal may be good/ clean /normal in another culture o We/ they go with our val systems o No right or wrong but 2 parties need to undersand each other cultures better o Wat is noramal is a matter a val o Hard to change b/c formed over number of years Cultures and sub-cultures • Global/country culture o Facts on Japan th o Japan has 1/20 crime rate to that of usa o Dependency = health, independency = sickness o Believe in group work/ team work o Shinto religion had 80,000 gods o Most prime minister and company bosses are in their 60s and 70s o Bosses often intro their subordinates to theor respective marriage partneter o 15 hour workdays are common o Work b4 family www.notesolution.com o –ve birth rate o 2 week of holidays = mandatory o Large jap comp there are over a million suggestions a year for improvments • Regional culture Quebec and Ontario, o Group culture Toronto (downtown) past time diff than those in suburbs o Org culture Toronto (comp located next to each other have diff org culture Company policies Workplace etiquette Beliefs/ val Shared belifs and val that dev w/in an org and guides and behave of its member Culture / behave defines personality of that firm and helps distinguish it from others (tim’s and starbucks) Hewlett-packard known for PC’s and printers • “when I come back next year I don’t want to se that project in the lab” • If believed in idea = go after it even though defined orders of CEO medal of defiance for “contempt and defineance abouve and beyond…” o Impact of culture Recent study by waterston
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