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GMS 200 Study Guide - Peter Senge, Scenario Planning, Participatory Planning

116 views17 pages
erinmole423
12 May 2011
School
Ryerson University
Department
Global Management Studies
Course
GMS 200
Professor
Sui Sui

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GMS 200 Full Course Notes
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GMS 200 Full Course Notes
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Document Summary

Bureaucracy: a rational and efficient form of organization founded on logic, order, and legitimate discipline. Hawthorne effect: is the tendency of persons singled out for special attention to perform as expected. Human relations movement: suggests that managers using good human relations will achieve productivity. Organizational behaviour: is a study of individuals and groups in organizations. Theory x (mcgregor): assumes people dislike work, lack ambition, are irresponsible, and prefer to be led. Theory y: assumes people are willing to work, accept responsibility , are self-directed and creative. Self-fulfilling prophecy: occurs when a person acts in ways that confirm another"s expectations. Management science: uses mathematical techniques to analyze and solve management problems. Mathematical forecasting: helps make future projections that are usual in the planning process. Linear programming: used to calculate how best to allocate scarce resources among competing uses. Simulations: create models of problems so different under various assumptions can be tested.

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Related Questions

A central characteristic of "management by objectives" is that:

A goals are set by top management and followed without question by others within the organization.

B. employees are given complete freedom to set their own goals as long as they are consistent with broad guidelines established by top management.

C. goals are set through a process involving all members of the organization.

D. it assumes that management must motivate employees since employees are incapable of motivating themselves.

Maslow was mainly concerned with explaining how: 
 
A. jobs could be broken down into very simple tasks that could be performed by unskilled workers.
B. human motivation was related to a hierarchy of needs.
C. managerial assumptions about workers affected their style of management.
D. to achieve open two-way communication within an organization

 

15. What do we call the responsibility of identifying the numbers and types of employees the organization will require to meet its objectives? a) Human capital allocation b) Workforce planning c) High-performance planning d) Performance management e) None of the above