GMS200.docx

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Department
Global Management Studies
Course
GMS 200
Professor
Deborah De Lange
Semester
Winter

Description
GMS20020140509Chapter1IntroducingManagementWhatarethechallengesofworkingintheneweconomyTalentPeopleandtheirtalentswhattheyknowwhattheylearnandwhattheydowithitaretheultimatefoundationsoforganizationalperformanceIntellectualcapitalisthecollectivebrainpowerorsharedknowledgeofaworkforcethancanbeusedtocreatevalueIntellectualCapitalCompetencyxCommitmentAknowledgeworkerissomeonewhosemindisacriticalassettoemployersandaddstotheintellectualcapitaloftheorganizationDiversityWorkforcediversityisthecompositionofaworkforceintermsofdifferencesamongpeoplewhetheritbegenderageraceethnicityreligionsexualorientationorablebodiednessPrejudiceortheholdingofnegativeopinionsandattitudestoadiversifiedpopulationsetsthestagefordiversitybiasAsubtleformofdiscriminationiscalledtheglassceilingeffectaninvisiblebarrierorceilingthatpreventsminoritiesfromrisingaboveacertainleveloforganizationalresponsabilityGlobalizationGlobalizationistheworldwideinterdependenceofresourceflowsproductmarketsandbusinesscompetitionthatcharacterizesourneweconomyItisaprocessinwhichimprovementsoftechnologycombinewithderegulationofmarketstobringoutflowsofpeoplegoodsservicesandmoneyTechnologyTheforcesofglobalizationrideonthefoundationoftheInternetandthegrowthofcommunicationtechnologiesBarcodesautomatictellersemailblogstextmessagingonlinemediaandsocialnetworksaresomeofthetechnologiesdrivingtheworldEthics
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