GMS 200 Study Guide - Intellectual Capital, Knowledge Worker, Glass Ceiling

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Horatio Morgan

Document Summary

Everyone must adapt to a rapidly changing society with constantly shifting demands and opportunities: learning and speed are in. Organizations are expected to continuously excel on performance criteria that include: ethics and social responsibilities, innovativeness, and employee development. Employers hire employees based on exceptional behavior rather then being successful. Being exceptional is reaching your potential, where being successful is just meeting standards of an employer. Figuring out how to get the best out of your people is how companies are successful. Talents what they know, what they learn, and what they do with it: intellectual capital the collective brainpower or shared knowledge of a workforce that creates value. The challenge of organizations is: combining talents of many people to achieve unique and significant results. Intellectual capital = competency x commitment: you must be a source of intellectual capital for employees and reach personal competency and accomplishment.