GMS 401 Study Guide - Multi-Level Marketing, Internal Audit, Decision Table

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 401
• Professor: anon

Document Summary

True / false questions: operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization"s goods or services. Taxonomy: knowledge: often, the collective success or failure of companies" operations functions will impact the ability of a nation to compete with other nations. Taxonomy: knowledge: companies are either producing goods or delivering services. This means that only one of the two types of operations management strategies are used. 1-1: operations, marketing, and finance function independently of each other in most organizations. Taxonomy: knowledge: the greater the degree of customer involvement, the more challenging the design and management of operations. Taxonomy: application: goods producing organizations are not involved in service activities. Taxonomy: knowledge: service operations require additional inventory because of the unpredictability of consumer demand. Chapter 01 - introduction to operations management: the value of outputs is measured by the prices customers are willing to pay for goods or services.